Shipping & Warranty

Preparation Time

All our PCs are built to order in our workshop in Brou-sur-Chantereine (Île-de-France): no machine is pre-built in a box. Allow 6 to 8 business days for preparation before shipping. This timeframe includes ordering the components from our suppliers (graphics card included), assembly, cabling, Windows installation, and stress testing.

The shipping times below are in addition to this preparation time.

Shipping Areas

Area	Carrier	Shipping Time	Price
Mainland France	Colissimo / Chronopost / Mondial Relay	2-5 business days	Free with purchases of €500 or more, otherwise €9.90
Corsica	Colissimo	5-7 days	€15.90
Belgium / Luxembourg	Colissimo International	5-7 days	€19.90
Rest of EU	Quote available upon request	7-14 days	Available upon request

Packaging

All our PCs are shipped in reinforced boxes with internal padding (high-density foam). The graphics card and CPU cooler are removed and shipped separately in the same box to prevent any damage during transit. A simple reassembly guide is provided.

Breakage Insurance

All our shipments are insured against breakage during transit. If the box is damaged upon delivery, refuse the package or make specific reservations with the delivery driver, then contact us within 48 hours.

24-Month Commercial Warranty

All our new PCs come with a 24-month warranty covering parts and labor. This warranty is in addition to the legal warranty of conformity and the warranty against hidden defects.

Component Warranty

Individual components (processor, graphics card, RAM, SSD) retain their manufacturer's warranty (usually 2 to 3 years). In the event of a component failure, we will handle the after-sales service with the manufacturer on your behalf.